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You're in: Home   >   Company Information   >  Policies  >  Acceptable use policy 

OVERVIEW

These Acceptable Use Policies specify the actions we prohibit for users of our network and systems and the Internet. We reserve the right to modify these policies at any time, effective without notice. If you do not agree with any of the modifications made then you must contact us immediately. Failure to do this will constitute as your binding acceptance of the change.

SYSTEM USAGE & NETWORK SECURITY

Violation of system or network security are prohibited and may result in criminal and civil liability. We will investigate incidents involving such violations and may involve and will co-operate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, but are not limited to:

  • Unauthorised access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system and / or network or to breach security or authentication measures without express authorisation of the owner of the system or that network.
  • Interference with service to any user, host or network including, but not limited to:
    • Mail-bombing
    • Packet flooding
    • Deliberate attempts to overload a system
    • Broadcast attacks
  • Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
  • Unauthorised monitoring of data and / or traffic on any network or system without the express authorisation of the owner of the system or network.

ILLEGAL USE

Our network and systems may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

ELECTRONIC MAIL / E-MAIL

Sending unsolicited mail messages (SPAM), including, without limitation, commercial advertising and informational announcements, is explicitly prohibited. This includes sending unsolicited email via another ISP to advertise a domain or web site hosted with us.
This policy includes any volume of unsolicited mail however large or small. This activity uses excessive resources, incurs great cost and annoys customers - we (and most responsible ISP's) are strictly against this in any form. Complaints of this nature may lead to the immediate suspension of services and may lead to the closure of your account.

MISCELLANEOUS

Indirect or attempted violations of the policy, and actual and or attempted violations by a 3rd party on behalf of one of our customers or a customers' end user, shall be considered violations of the policy by such customer or end user.
To encourage responsible usage of the Internet - we will act against you if you abuse our system and the Internet in general. This action will usually take the form of a temporary suspension of your access until the matter can be resolved. If appropriate we may terminate your account at any time - without refund.


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